January 22, 2016


What is Complete Trip and How Do We Achieve It?


1:40 - 3:00pm


1605 Tilia, Room 1103, West Village


What is a “Complete Trip”? It is accounting for every segment of the trip from the time a person walks out the door of where they are starting their trip to the door of their destination. It includes planning the trip and if they are trip chaining all of the intermediate stops. Providing a safe, pleasant and seamless experience requires effective partnerships among the providers of services and infrastructure impacting a person’s trip. Despite seamless travel being a value that leadership of transport providers can agree on in the abstract; in practice there are many challenges. Thanks to recent technological advances, significant progress had been made, however significant challenges remain. New technology is often not used to its fullest potential due to non-technological reasons.

This presentation will lay out what is necessary to achieve truly safe, convenient, pleasant and seamless travel for all individuals, particularly those who are choosing alternatives to driving their own vehicle.

Biographical Sketch

Ron joined the District on July 18, 2011, with more than 35 years of transit experience. For the previous seven years, he was the Chief Executive Officer at Greater Bridgeport Transit in Bridgeport, Connecticut. Prior to Connecticut, he spent 10 years as the transportation manager at the City of Santa Clarita, California; 12 years at AC Transit in Oakland, California; and the remaining earlier years as a transit consultant. Ron has been active in the American Public Transit Association (APTA), having served on a variety of committees and on the APTA Board of Directors. Mr. Kilcoyne has a Bachelor of Science degree in Business Administration from the University of San Francisco.

Throughout Mr. Kilcoyne’s entire career he has been active in integrating land use and urban design with transit. Currently he serves as chair of APTA’s Urban Designs Standards Group which since its inception in 2007 has published eight documents of guidelines and best practices with more in progress. Since its inception Mr. Kilcoyne has served on the Location and Planning Technical Advisory Group (LP-TAG) for the Leadership in Energy and Environmental Design (LEED) program. On the LP TAG he has been the sole transit expert influencing changes to LEED prerequisites and credits as they apply to street and urban design.

While in Bridgeport Mr. Kilcoyne worked with City of Bridgeport staff on developing a Complete Streets program and played a role in developing the State of Connecticut’s Complete Streets legislation. In Santa Clarita Mr. Kilcoyne was successful in working with both City staff and with a major developer in modifying street designs to be more pedestrian and transit friendly.

Mr. Kilcoyne’s involvement on these issues actually goes back to 1982 when he co-authored AC Transit first design manual and 1983 were with the cooperation of four major developers the City of Fremont passed an ordinance which mandated changes in commercial development layouts to better support transit and pedestrian movement.

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